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FAQ

Orders

How do I place an order?
Which payment types do you accept?
Can I redeem a gift card online?
Do I have to have an account to place an order?
Trouble placing an order online
Is it possible to cancel my order?
Can I amend items in my order?
Can I amend the address on my order?

Delivery


Which couriers do you use?
Do you offer Click and Collect?
​ I have not received my standard delivery
​ I have not received my next day delivery

​ Returns

What is your returns policy?
When will my refund be processed?