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Accessibility at GANT





We will help you

Have you encountered something that didn't work? We are grateful for your feedback on what we can do better.

Contact us and we'll make sure you get the help you need quickly. We'll connect with you in a way that works for you.


Mail: accessibility@gant.com

How accessible are our digital services?


We recognise that not everything is fully accessible to all our visitors. This is something we are working to address. We would be very grateful if you could report any issues to accessibility@gant.com so that we can make the experience better for everyone. In this section, we describe the accessibility of our websites, apps, social media and other services.

Our website


As a visually impaired user, you may encounter: images without descriptive text, low contrast between text and background, forms or buttons that do not read correctly in screen readers, lack of confirmation when something is added to the cart  

As a user with motor impairments or who navigates by keyboard, you may encounter: difficulty navigating or operating elements such as: filters, dropdowns and buttons if they are not accessible via keyboard or lack clear focus indicators. 

As a user with cognitive disabilities, you may encounter: moving content that can’t be paused, unclear error messages, or interface changes (such as expanding sections) that are not clearly announced to assistive technologies. 

Incorrect heading levels in checkout - needs correct translations for title

Incorrect heading levels on category pages - needs correct translations for title

Animations cannot be paused

Wishlist button only appears on hover

Horizontal scrolling on smaller screens

Filter cannot be closed with keyboard

Sorting dropdown inaccessible by keyboard

Product list grid toggle inaccessible

Text on images with low contrast

Color and size selectors not keyboard accessible

Decorative icon announced as button

Product image swapping not accessible

No live update after adding item to cart

Low contrast on error message

Error message lacks suggestions

Button state not updated for screen readers

Focus does not always work correctly on Safari (MacBook)

How we work with accessibility





At GANT, we believe accessibility is essential for creating a great online experience for everyone. Our goal is to ensure that our e-commerce site is usable by as many people as possible, regardless of ability.

How we test our site


We regularly test our e-commerce site using both automated tools and manual checks to assess accessibility. This includes reviewing areas like keyboard navigation, screen reader compatibility, color contrast, and clarity of information. To strengthen our efforts, we time to time also partner with external accessibility specialists who perform detailed audits and provide recommendations for improvement.

Commitment to learning and improving


Accessibility is an ongoing journey. Our developers keep up to date with accessibility guidelines and requirements, while our in-house designers are continuously learning to better integrate inclusive design principles into their work. We actively share knowledge across teams to help everyone stay informed and avoid publishing non-accessible content.

Working with specialists


We recognize the value of expert input. By working with accessibility specialists, we gain insights that help us identify barriers and make our website more accessible over time. These collaborations also support the growth and learning of our internal teams.

Notifying the market surveillance





The accessibility requirements of the law are considered to be met with the exception of known deficiencies listed in this accessibility statement.

How do I report accessibility issues?


First, tell us about any problem that prevents you from accessing our services. Then we can fix it and help you further. There are details under the heading "We will help you". If you are not satisfied with our response, you can report to the regulator Equality Commission for Northern Ireland & Equality and Human Rights Commission (EHRC).

We value your feedback and we list the fixed issues reported by users. 

Our list of recent fixes reported by users


We have fixed the following user reported issues:

1. Focus indicator missing on some elements in checkout. Fixed by 28th of May 2025

Updated date


26 June 2025